Skip to content
Easylife

How it works

Everything worth knowing, on one page.

How you book, what you find in every home, how we place a group, what the suites are and which services you can ask for during your stay.

Only at Easylife

Two services nobody else offers.

When one apartment is not enough, for how many you are or for how long you stay, we do not send you elsewhere: we put the solution together for you.

Smart Stay™‎

A large group?

No single home fits you all? We find two or three close to each other, same building, same floor or same street, and you stay together.

  • Search with the real number of guests: the combination appears on its own
  • One coordinated check-in, codes ready for every home
  • One contact for the whole group, before and during the stay

Split Stay™‎

A long stay?

One apartment does not cover every night? We compose a plan in stages within the same area, without crossing the city.

  • Two or more nearby homes, in sequence, with the dates already matched
  • A change of apartment, with no pointless waiting
  • We arrange the check-out around the availability of the next apartment: you move when the new home is ready to welcome you.
  • On arrival you find the apartment cleaned, prepared and ready for the rest of your stay.
The courtyard of a Milanese balcony house: walkways, plants and the doors of the homes, all opening onto the same courtyard.

In the same building

Same codes, same contact, each with their own door.

A group’s homes are in the same building or a few steps apart: you meet in the courtyard, at home everyone has their own space.

Easylife Suites

Like a hotel, without a reception.

6 houses and 71 suites between Milan and Lugano: independent rooms with self check-in, for one night too, bookable as a group up to six at a time.

Discover the suites

What you find in every home

Everything we would expect ourselves.

One Easylife standard in every apartment. Before you leave, you already know what you will find on arrival.

Arrival

Self check-in, from 15:00 to 22:00

  • Self check-in from 15:00 to 22:00Personal codes and instructions to get in on your own. After 22:00, arrival is arranged in advance.
  • Step-by-step instructionsMaps, photos and directions that take you right to the door. You receive them before arrival.
  • Verified identityA digital procedure that complies with Italian law, to complete before arrival.

At home

Ready for your stay

  • Fast Wi-FiA connection fit for calls, work and streaming.
  • Climate controlAir conditioning and heating for comfort in every season.
  • Equipped kitchenCrockery, pots and appliances to cook on your own.
  • Washing machineHandy for longer stays too.
  • Cleaned before arrivalThe apartment is prepared, with clean linen and towels.
  • Welcome kitA small starter set for the kitchen and the bathroom, for your first day.

Support

Real people, in Italian and English

  • Support 7 days a weekA local team you can reach by chat, WhatsApp and phone.
  • Neighbourhood tipsSuggestions for restaurants, bars, supermarkets and useful services near the home.
  • Directly with EasylifeYou book and talk directly with the people who run your apartment.

For groups

Extra services for groups and families

  • All close by, each with their own spaceFor groups and families we look for apartments in the same building or a few steps apart.
  • Cot, high chair and desk chairOn request and subject to availability. The cot is a paid service.
  • Smart TVUse your favourite streaming services with your own account.
A room made up for an arrival: bed made, pillows in place, warm light.

When you arrive

Home cleaned, bed made, codes on your phone: you just walk in.

Every home is prepared before every stay by the same team that manages it. If anything is missing, one message and we take care of it.

FAQ

Frequently asked questions

  • How does booking work?

    Search with your dates, see availability and prices straight from our property system, choose the rate and pay securely by card. You receive a single confirmation email, usually within a minute, with the booking code of our property system and the link to your personal area.

  • How does check-in work?

    In every apartment you let yourself in with personal codes, from 15:00 to 22:00. Before arrival you complete the online check-in with the documents of every guest, adults and children: the law requires it of hosts, and without it we cannot hand over the codes. Arriving after 22:00? Write to us beforehand and we arrange it together.

  • Can I cancel or change my booking?

    It depends on the rate you chose, written next to the price before paying. The flexible rate cancels free of charge by the stated deadline; the non-refundable one costs less but carries no refund. Long plans over several homes (Split Stay) are non-refundable only. For a change of dates write to us on WhatsApp: if the home is free, we move it.

  • Is the city tax included?

    No, by law it is paid separately: the amount depends on the municipality and on the nights, you see it in your personal area and it is settled on arrival. The price you pay online includes the stay, utilities, linen, WiFi and the final cleaning, shown as a separate line before payment.

  • What is the minimum stay?

    Usually 2 nights; the suites and some apartments take one night as well. With your dates entered, the search shows only the homes available for your period.

  • Are you a group of 6 or more?

    It is our speciality: with Smart Stay™ we combine two or more nearby apartments, same building or a few steps apart, so the group stays together. Search with the real number of guests and the proposal appears among the results, with coordinated check-in and one contact.

  • Can I get an invoice?

    Yes: when booking, tick “request an invoice” and enter the billing details, for a private person or for a company with VAT number and recipient code. The invoice arrives by email after the stay.

  • What if I have a problem during my stay?

    We are reachable seven days a week, from 8:00 to 22:00, on WhatsApp in Italian and English: one of our team usually answers within minutes, and knows the home you sleep in because we manage it.

Start here

Ready for your next stay?

Find the right apartment in a few clicks. For any question, we are one message away.

How Easylife Stay works — direct booking, groups, suites and services — Easylife House